By Katherine Sanders Being the smartest person in the room isn’t an advantage in system change unless part of your brilliance is in collaborating with others who have different expertise than yourself, and supporting them to collaborate with each other. Even the smartest person in the room cannot and never will understand all parts of […]
By Katherine Sanders I enjoy a good story as much as the next person, but I’ll admit that I’m not the best storyteller. I’m too engineery… I tend to either cut to the chase so that there is no suspense, or I get distracted in the middle of my own story and digress, losing the […]
By Katherine Sanders “Control” has a negative connotation in the workplace for good reasons. “Mary is controlling,” is definitely not a complement. Used that way, “control” refers to trying to control others. In addition to not being an effective or sustainable way to manage relationships (at home or at work), controlling others isn’t good for […]
By Katherine Sanders Clubhouse Conversation, January 5, 2021 I have the privilege of hosting my second Clubhouse (CH) conversation tonight, Leading System Change, with Dr. Aekta Malhotra. Dr. Malhotra is a psychiatrist in Texas who has recently opened her own practice, Apollo Psychiatry. She’s also a visionary change leader and anti-racist consultant, working toward a […]
By Katherine Sanders Clubhouse Conversation, December 29, 2020 I’m excited to host my first Clubhouse (CH) conversation tonight. For those of you participating in the conversation, I’m sharing my foundational concepts for each conversation here so you can refer to handouts and/or revisit concepts whenever you like. I also realize that most people don’t have […]
By Katherine Sanders You might have heard the phrase Build Back Better. When relief workers and engineers support communities in rebuilding after natural disasters, they #buildbackbetter. They don’t attempt to recreate what was destroyed or damaged, they design for improvement. They invest in resilient design. They strengthen structures and improve systems so that the next […]
By Katherine Sanders People are busy and want to save time. It’s a fact of life. But if you’re working to shift a work system toward health, saving time up front can ultimately waste time if you implement poorly formed interventions. It’s tempting to act before really understanding the foundations of healthy work systems. People hear […]
By Katherine Sanders Aim for a better understanding of the folks you work with and a heightened awareness of work’s importance to people. You’ve invested your time, energy and heart into imagining effective ways to shift your organization toward a healthier way of working together. You’re excited about these ideas and believe they can benefit a […]
By Katherine Sanders I talk a lot about the design of healthy work systems. But what actually determines whether or not a work system is healthy or unhealthy? One of the fundamental ways to tell is whether or not people have adequate resources to meet the ongoing demands of their jobs, and can control those resources. The […]
By Katherine Sanders My friend and colleague, Karen Konrath, uses a model from William Bridges in her executive coaching practice to talk about change. She explains that change happens quickly at work, many times without our desire or consent. Your project falls through. Management downsizes your group. You are assigned a new boss. But, even though our […]
By Katherine Sanders Trust. We don’t tend to think about it until we realize it’s missing. Maybe your boss decides you’re going to work on a new team and you feel hesitant, wary. Turns out you might not trust your new teammates – not because they aren’t nice people, but perhaps because you don’t trust […]
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